Order Cancellation: You may cancel your order within 10 minutes of placing it through the app. Once your order is packed/dispatched, cancellations are not possible.

Refunds:

• For prepaid orders, refunds will be processed within 5–7 business days to your original payment method.

• If items are damaged, expired, or missing, please report within 24 hours of delivery for a replacement or refund.

Non-refundable items: Perishable goods (fruits, vegetables, dairy) cannot be refunded unless delivered in a damaged or spoiled condition.